THE LAW FIRM WITH A HEART ® | "If you don't win, you don't pay!"

Privacy Policy

Privacy Policy

Last Updated: January 2, 2026

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

No Attorney-Client Relationship

The use of our website, including the submission of contact forms, text messages, or emails, does not create an attorney-client relationship between you and Kitay Law Offices. An attorney-client relationship is only formed after we have signed a written agreement to represent you. Please do not send confidential, time-sensitive, or incriminating information through this website until an attorney-client relationship has been established.

What personal information do we collect?

When ordering on, registering with, or interacting with our site (such as through a contact or sign-up form), as appropriate, you may be asked to enter your name, email address, mailing address, phone number, and/or other personal details to help us evaluate your legal inquiry.

When do we collect information?

We collect information from you when you visit our site, register on our site, subscribe to a newsletter, upload photos and/or documents, or enter other information on our site.

How do we use your information?

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user experience and to allow us to deliver the type of content and services in which you are most interested.

  • To improve our website in order to better serve you.

  • To allow us to better service you in responding to your customer service requests.

  • To administer a contest, promotion, survey or other site feature.

  • To send periodic emails regarding your interest in our business.

  • To send you SMS/MMS text messages for marketing, account updates, case status, or other communications you have opted-in to receive.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

Important Note on Sensitive Data: While we implement security measures, please note that standard email and web forms are not completely secure. We advise against sending highly sensitive personal, medical, or incriminating information via unencrypted web forms.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, cookies help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners, legal co-counsel, and other parties who assist us in operating our website, conducting our business, or providing legal services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

SMS/MMS Privacy Policy Exception: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google Advertising Principles

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

SMS/MMS Text Messaging Program Terms

If you opt-in to receive SMS/MMS text messages from us, the following terms apply:

  • Opt-In: By providing your mobile number, you agree that we may send you periodic SMS or MMS messages containing information, offers, or updates.

  • Messaging Frequency: Message frequency varies.

  • Cost: Message and data rates may apply.

  • Opt-Out: You may unsubscribe from text messages at any time by replying STOP.

  • Help: If you need assistance, you can reply HELP.

  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Your Privacy Rights (State & Federal Compliance)

We agree to the following in compliance with state and federal online privacy protection acts:

  • Users can visit our site anonymously.

  • A link to this Privacy Policy is added to our home page or the first significant page after entering our website.

  • Our Privacy Policy link includes the word ‘Privacy’ and can be easily found on the page specified above.

Users will be notified of any privacy policy changes: • On our Privacy Policy Page

Users are able to change their personal information: • By emailing us • By calling us

Does our site allow third party behavioral tracking?

It’s also important to note that we allow third party behavioral tracking, such as Google Analytics, on our site to understand how visitors use our website.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify the affected users via email within 7 business days.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.

  • Process orders and to send information and updates pertaining to orders.

  • We may also send you additional information related to your product and/or service.

  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses.

  • Identify the message as an advertisement in some reasonable way.

  • Include the physical address of our business or site headquarters.

  • Monitor third party email marketing services for compliance, if one is used.

  • Honor opt-out/unsubscribe requests quickly.

  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Kitay Law Offices 1258 Penn Ave., Wyomissing, PA 19610 1 (888) 548-2952